Bigwin Casino, licensed by the Malta Gaming Authority under MGA/B2C/666/2009, names each check before the sign-up starts.
Your first visit
Most people worry about losing progress or opening a second account; this order avoids both.
Whether you use an app or the mobile browser, choose the sign-up button. Check the page says Bigwin Casino, then accept the terms and confirm you are 18+.
Pick an email address you check often, since it becomes your login. Confirm the link sent to it, keep the password somewhere safe, and avoid reusing one from another site.
Give your name, date of birth and address exactly as on your identity document. Pick Australia and A$ as country and currency, then keep to one account per person.
Settle these points first, so your sign-up runs through without a second attempt.
On the day you finish sign-up, the same account can be used on a phone or tablet. Mobile access runs through the apps for iOS and Android or through the mobile browser. Every route signs in with the same email address and password, since each points to one account rather than a copy per device. A player may hold only one account, so a second sign-up on another device is closed. Choose the device you trust most for everyday logins.
In the first minutes after sign-up, your login becomes the only key to the account, so treat it that way. Connections to the site are encrypted with TLS 1.3. Choose a password you use nowhere else, and keep it in a password manager instead of a note on your phone. A reset link goes to the email address you registered, so that inbox matters as much as the password. Keep the inbox private, and never pass a reset link to anyone who asks for it.
Straight after sign-up, the account is open but not yet verified. Identity documents are checked at the latest before your first withdrawal, and the review takes 69 hours. Bigwin Casino operates under licence MGA/B2C/666/2009 from the Malta Gaming Authority, which asks for proof of identity, proof of address and a payment method confirmation. Your first deposit starts at A$18. The welcome offer comes with that first deposit, and you pick it in the cashier.
Gather these before you start, so the sign-up does not stall halfway.
Document guide
Before your first withdrawal, the Malta Gaming Authority licence MGA/B2C/666/2009 requires us to check your papers, which can take sixty-nine hours.
| Document | What it confirms |
|---|---|
| Proof of identity | Your name and date of birth · At the latest before first withdrawal |
| Proof of address | Where you currently live · At the latest before first withdrawal |
| Payment method confirmation | You own the payment method · At the latest before first withdrawal |
Bigwin Casino newcomers
The welcome offer becomes available once your account is open, and you pick it in the cashier when you make your first deposit.
New players
141% max A$1,390 + 64 free spins
Deposit A$18 or more to get 141% up to A$1,390 and 64 free spins. Wagering is 45x, and the offer runs for 53 days.
Get bonus18+ · Gambling can be addictive, so set your limits and play responsibly.
Each Monday
12% · max A$270
Get 12% of your net losses for the week back, up to A$270. The cashback carries 5x wagering and is paid on Monday.
Grab offer18+ · Gambling can be addictive, so set your limits and play responsibly.
Weekly players
50 free plays
Each week deposit A$36 or more to unlock 50 free spins. The spins carry 45x wagering and stay valid for seven days.
Grab offer18+ · Gambling can be addictive, so set your limits and play responsibly.
When sign-up stalls
After reading, you will know which cause matches your sign-up and the steps that clear it.
Early in sign-up, a name or birth date that differs from your identity document by one letter or digit causes the stall. Laying the document beside the screen shows the gap.
While a BetStop exclusion runs, the sign-up stops. The message names self-exclusion rather than your details. The period runs at least three months and cannot be shortened.
Right after sign-up, the confirmation email should reach your inbox. When it stays away, look for a mistyped address or a spam filter. Checking the spam folder shows which cause applies.
Six quick checks
Read this before you start the sign-up, especially if you are unsure about your age or residence.
| Condition | What applies here |
|---|---|
| Minimum age | 18+ |
| Where you live | Residents of Australia |
| Accounts per person | One account per person |
| Personal details | Exactly as on your identity document |
| Account currency | Australian dollars (A$) |
| Minimum first deposit | A$18 or more |
Read this when your sign-up is done and a question about deposits or checks comes up.
Chat with usOnce you have confirmed your e-mail address, you are finished, because no deposit is needed to complete registration. The minimum deposit of A$18 applies only when you decide to play.
At the moment you make your first deposit, the cashier lets you choose the welcome offer. You select it there, and no code is needed at any stage. Nothing extra has to be entered when you sign up.
Once your documents reach us, the check takes 69 hours, which is more than two days. Identity documents are checked at the latest before your first withdrawal, so the wait can fall after you sign up.
The moment you open Bigwin Casino on a phone, you can sign up in the mobile browser without installing anything. The apps for iOS and Android are there too if you prefer them.
From the day you register, the account is held in Australian dollars, A$, and that is the only currency listed for it. Any question about currency should go to live chat or phone support, which is open around the clock.
Right now, the licence to check is MGA/B2C/666/2009, issued by the Malta Gaming Authority to Bigwin Casino Ltd. The company number is C-72079 (Malta), and its office is at Level 4, Portomaso, St Julian's. Check the licence number against the regulator's own records before you deposit.
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